Privacy Policy
At Chaukhat Frame, we hold your privacy in the highest regard. We are fully committed to protecting your personal information and ensuring that your data is handled securely, transparently, and responsibly. This detailed Privacy Policy outlines exactly how we collect, use, store, and protect your data when you visit, interact with, or make a purchase from www.chaukhatframe.com.
1. Comprehensive Information
Collection When you navigate our website, we automatically collect certain technical information about your device to optimize your browsing experience. This includes data about your web browser, IP address, your geographic time zone, and specific cookies installed on your device. Furthermore, as you browse, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the site (collectively known as "Device Information"). Additionally, when you attempt to make a purchase or successfully complete a transaction through our store, we collect necessary "Order Information." This includes your full name, billing address, shipping address, payment processing information, email address, and active phone number.
2. Purpose and Use of Your Information
We primarily use the Order Information we collect to fulfill any orders placed through our website. This involves processing your payment information safely, arranging for prompt shipping, and providing you with order confirmations and detailed invoices. Beyond order fulfillment, we use this information to communicate directly with you regarding your purchase status, to screen our orders for potential risk or fraudulent activity, and, in alignment with the preferences you have shared with us, to provide you with targeted information or advertising relating to our new frames and art collections.
3. Cookies and Tracking Technologies
Our website utilizes "cookies"—small data files placed on your device or computer—to enhance functionality and improve user experience. Cookies help us remember your cart items, understand your preferences based on previous site activity, and compile aggregate data about site traffic so we can offer better site experiences in the future. You have the ability to disable cookies through your browser settings, though doing so may limit your access to certain features of our store.
4. Information Sharing and Third-Party Services
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing purposes. We do, however, share your Personal Information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. This includes our e commerce hosting platform, secure payment gateways, and our logistics and courier partners who deliver your frames. We may also share your personal information to comply with applicable local and national laws and regulations, to respond to a lawful subpoena or search warrant, or to otherwise protect our legal rights.
5. Data Retention, Security, and Your Rights
When you place an order through Chaukhat Frame, we will maintain your Order Information for our records unless and until you ask us to delete this information. We implement a variety of industry-standard security measures, including secure socket layer (SSL) technology, to maintain the safety of your personal information when you place an order. As a user, you hold the right to access the personal information we hold about you and to request that it be corrected, updated, or permanently erased. To exercise these rights, please contact us via the details provided at the bottom of this document.